Dev Story

Top 10 Practices to Build a Healthcare App Aligned with Business

The term “healthcare” is no longer restricted to hospital boundaries. Over the past decade, the digital healthcare system has evolved from a futuristic approach to a functional reality, with mobile health (mHealth) apps playing a significant role in this transformation. From appointment booking and lab report access to managing chronic illness to receiving virtual care, patients these days expect healthcare to be reachable at their fingertips. The industry is responding to this demand quickly.

A recent survey shows that last year, the global digital market size crossed USD 362.36 billion and is expected to reach approximately USD 1019.89 billion by 2034, increasing at an 11.68% CAGR between 2025 and 2034. These numbers aren’t just impressive, but they indicate a long-term transformation in how care is consumed and delivered today.

But while the growth potential is impressive, the healthcare app development is not an ordinary digital project. It brings its own set of high-stakes challenges. 

This blog guides you through understanding what is a healthcare app? It offers the practical reasons why it’s crucial to develop healthcare apps correctly and outlines 10 best healthcare app development practices to follow.

Importance of Creating a Healthcare App Aligned with Needs

When you are wondering how to build a healthcare app, it’s essential to first understand the importance of building the right app. Healthcare apps have the power to transform patient care, streamline operations, and improve overall health outcomes. However, creating an app that effectively serves the needs of users, healthcare providers, and businesses is no small task. It’s crucial to ensure that the app is secure, user-friendly, and complies with industry regulations such as HIPAA. A well-designed healthcare app can increase patient engagement, reduce operational costs, and foster trust between users and healthcare providers. Let’s explore the key reasons why developing the right healthcare app is so vital for success in this competitive and highly regulated industry.

1. Patient Safety & Data Sensitivity

Healthcare app development involves not only writing code but also influencing medical decisions, treatment timelines, and patient outcomes. That’s why precision and reliability are not voluntary but vital factors.

For example, take an app that tracks blood pressure readings or insulin doses. A slight delay in syncing, miscalculation, or data manipulation can lead to a serious, life-threatening situation. Healthcare apps, particularly those involving diagnostics or chronic care management, require real-time decision-making, indicating there’s hardly any room for errors.  In these high-stakes situations, even a trivial bug can lead to medical misinformation or misinterpretation.

Beyond performance, healthcare apps handle deeply personal, highly sensitive data, which encompasses not just names and phone numbers, but also medical records, diagnostic reports, insurance details, and sometimes even genetic profiles. Mishandling this type of evidence doesn’t just affect user confidence; it causes real-world harm.

A data breach is not just a PR disaster; the consequences can lead to legal and long-term damages to a healthcare provider’s reputation. Patients are lawfully cautious about how their sensitive information is gathered, stored, and used. The right healthcare development app prioritizes privacy and protection, embedding them into every layer of development, from the encryption of data to the request and logging of permissions.

No wonder the demand for patient safety and risk management technologies is rising globally. The Patient Safety and Risk Management Software Market was valued at USD 2.25 billion in 2023 and is expected to grow to USD 6.07 billion by 2032, at a CAGR of 11.69% between 2024 and 2032. The healthcare industry is moving beyond reactive approaches, proactively investing in solutions that reduce errors, protect data, and build long-term trust with patients.

2. Regulatory & Compliance Obligations

Healthcare, for an obvious reason, is one of the most regulated industries globally, where people’s lives are at stake.  That’s why healthcare apps must comply with local and international regulations, based on the country or region where the app is primarily functional.

This means that in the US, HIPAA (Health Insurance Portability and Accountability Act) compliance is non-negotiable, as it governs the storage, transmission, and sharing of Protected Health Information (PHI), including strict guidelines on user access, audit controls, encryption, and breach reporting. Similarly, in Europe, the GDPR (General Data Protection Regulation) enforces similar rigorous standards, including user consent, right to be forgotten, and data portability. And if your target audience is the EU medical device market, MDR (Medical Device Regulation) may categorize your app as a medical device, requiring authentication and authorization before launch.

Non-compliance not only leads to a delay in app development, but also could result in compensating millions of dollars, facing a forced app removal from the market, and in severe cases, permanent business shutdowns. This indicates that you must involve legal and compliance experts in the early development stage, design your app with audit trails in mind, and develop a healthcare app system that can be easily upgraded to accommodate regulatory updates.

3. User Retention & Trust

An app can be ground-breaking, feature-packed, and secure, and still fail if it’s not operational, because people will simply ignore it.

In healthcare, the user range can vary from elderly patients with minimum digital knowledge and experience to overworked clinicians juggling multiple interfaces in high-pressure settings. If the app has a complex interface, crucial options are hidden behind cluttered screens, or support is not easily accessible, users won’t stick with it. If the user experience is not intuitive, retention rates across mHealth apps show noteworthy drop-offs within the first week.

Trust is a major factor here, as people are more likely to interact with applications they understand and feel in control of, with clear privacy settings, meaningful notifications, and information that is not hidden behind a cluttered screen. Clinicians need to trust that the data presented is up-to-date and precise; similarly, patients need to feel safe, authorized, and respected.

In brief, if the app fails to make their life easier, in the worst case, if it adds complexity and confusion, they’ll stop using it, regardless of how technically striking it may be. A well-built healthcare app isn’t just a well-functioning one, but one that builds a relationship with its users.

4. Competitive Benefit in a Crowded Market

The mHealth space is booming, with thousands of healthcare apps accessible across iOS and Android platforms; however, only a small fraction of them are considered reliable or clinically relevant. This brings both a challenge and an opportunity.

Quality becomes a major differentiator for your brand in this competitive digital healthcare landscape. A clean and simple interface with fast load times, seamless onboarding, and numerous features can set your app apart from outdated or generic competitors right away. Users, particularly healthcare professionals, have a low tolerance for clunky tools and will reject a bad experience within moments.

On the other hand, a well-designed, secure, and reliable app can bring opportunities not only to users but also to insurers, health tech investors, hospitals, and research institutions. It results in stronger reviews, with higher retention rates, and organic growth via referrals and recommendations.

Even from a business development perspective, a high-quality product leads to seamless collaboration. Whether you’re planning to incorporate wearable tech, EHR systems, or insurance platforms, the more seamless and stable your core product is, the faster you can develop a healthcare app, calculate alliances and expand your reach.

5. Long-term Scalability & Interoperability

Building an app only for immediate launch is a common mistake for many development teams. However, in healthcare, the journey doesn’t end with the first version, but begins here.

A flexible design ensures your app grows with your users. Still, with more expanding components, evolving regulations, and more complex integrations, your app should be ready to adapt, not fall apart. That means you should start investing in modular codebases, clean APIs, and reliable cloud infrastructure from the early stage.

Interoperability is another major factor. Your healthcare product cannot exist in a void. It requires seamless communication with other tools, whether that involves pulling records from hospital EHRs, syncing with fitness trackers, or pushing updates to a clinician’s dashboard. Incorporating interoperability standards, such as FHIR (Fast Healthcare Interoperability Resources) and HL7, ensures your app can seamlessly integrate into wider digital health ecosystems with minimal friction.

By developing a healthcare app from the initial stage, with flexibility, compliance, and connectivity in mind, you avoid the security overhauls, costly rewrites, and technical debt that many healthcare startups face while trying to scale after the fact.

Top 10 Healthcare App Development Practices To Follow

When it comes to how to develop a healthcare app, diving straight into coding or design without a clear strategy can lead to wasted time, unnecessary costs, and damage to your reputation. The most successful healthcare apps prioritize user experience, align with specific goals, and focus on long-term sustainability. To ensure the app meets both business objectives and user needs, a solid foundation is essential. Below, we’ve outlined ten best practices that will help you develop a healthcare app that is secure, scalable, and poised for success.

Additionally, it’s important to recognize that healthcare app development is not a one-time task but an ongoing process. Continuous updates, feedback loops, and iteration based on real-world usage are critical for maintaining app relevance and efficiency. By following these best practices, you can create an app that not only performs well today but adapts to the evolving healthcare landscape in the future.

Healthcare App Development Practices

1. Early Defining of the Core App & The Objective

Before you dig into the architecture, development, or compliance, take a step back and answer a basic query: What kind of healthcare app are you building, and for whom? This early clarity will shape every major decision afterwards.

Choose the Right App Category

Common healthcare app types include:

  • Telemedicine platforms for chat, video consultations, and remote prescriptions
  • Wellness and fitness trackers for regular activity logs, reminders, and habit builders
  • Chronic condition management for symptom tracking, such as in cases of blood sugar or BP
  • EHR/EMR-integrated apps for syncing patient medical histories with clinical systems
  • Administrative tools for scheduling appointments, billing, or insurance management

Each type offers different core components, regulatory limitations, and user needs. Defining your category helps narrow your development scope and prevents feature sprawl.

Identifying the Particular Problem You’re Aiming to Solve

Your app should not be just a function, but solve a real use case. Ask:

  • About the challenges the users are currently facing
  • How can your product simplify or enhance their experience
  • What outcome do you want to empower (for instance, seamless access, faster diagnosis, better adherence)?

Transparency in the problem statement keeps the product focused and measurable.

Map Out Your Primary Users

Healthcare apps often serve multiple roles:

  • Patients – focus on seamless navigation, privacy, and reassurance
  • Doctors/clinicians – seek speed, consistency, and access to decision-making data
  • Administrators may look for integrations and system optimisation

Create user personas for each section to inform the functionality, language, and design of UI/UX.

Significance:

Defining your app type and objective in the early stage of development can:

  • Reduce needless components
  • Streamline architecture and development decisions
  • Help match your team around a shared perspective
  • Assist you in building something users need and want to keep using

2. Deep dive into Market & User Research

A great healthcare app begins with a deep understanding of the user and the operational environment of the product. Overlooking the research phase is one of the major mistakes a team makes, resulting in the development of a product that solves the wrong problem or feels detached from practical healthcare operations.

Start with user interviews & surveys

Speak to your target users early and often, including doctors, caregivers, patients, and even administrators, anyone who will interact with your app. Research their daily challenges, inquire about the tools they currently use, and pinpoint where they are falling short. Surveys can help you set this vision, but 1:1 interviews are where you’ll be introduced to the pain points and mental models that shape behaviour.

Study the competition

Study the existing healthcare app in your niche. What sets them apart, and where are they falling behind? Study their feature sets, reviews, visual patterns, and onboarding experiences.  A detailed competitor analysis will help you avoid reinventing the wheel, and more importantly, identify opportunities to deliver something more supreme.

Significance:

Apps skipping this phase often struggle with user engagement and adoption, as solid research groundwork results in developing a product that feels intuitive, solves real problems, and earns long-term credibility.

3. Ensure Regulatory Compliance from the Beginning

While developing a healthcare app, compliance is not something you handle at the end, but should be included in your planning from day one.  Failing to develop a healthcare app with the right regulations in mind can lead to a delayed launch, derail funding, and expose you to serious legal and financial risks.

Know which regulations apply to your target market

Different regions have different regulations, and it’s crucial to understand which ones apply to your product.

  • HIPAA (U.S.) regulates the handling of protected health information (PHI), including how it is stored, transmitted, and accessed.
  • GDPR (EU) regulations govern the processing of personal information, including consent, user rights, and data minimization.
  • MDR (EU) may categorize your app as a medical device if it performs certain diagnostic or clinical functions.

Depending on your app’s features, performance, and target market, you may be required to comply with one or more of these regulations, or others such as HITECH, PIPEDA, or CCPA.

Bake compliance into your architectural decisions

Considering privacy and security shouldn’t come afterwards; they must influence the design of your product.

  • How will user consent be taken, stored, and restructured?
  • Will users be authorized to view or delete their data?
  • How will you log activity for review purposes?

Make these decisions in the early stages, and align your development team and legal advisors around them from the outset.

Significance:

Compliance isn’t just a checklist to be ticked off; it builds credibility with users and investors. When patients are aware that their data is protected and handled lawfully, they’re far more likely to interact with and recommend your app. And from a business perspective, regulatory readiness sets the stage for scaling into new markets with confidence.

4. Prioritise Security & Data Protection

Security is non-negotiable in the case of healthcare apps, as you’re no longer just protecting user accounts, but safeguarding diagnoses, medical histories, lab reports, and potentially life-altering personal data. A minor manipulation could not only compromise user credibility and retention but also result in regulatory consequences, lawsuits, and lasting damage to your brand’s reputation.

Begin with end-to-end encryption.

End-to-end encryption is a must from the moment data leaves a user’s device until it’s stored on your server or in the cloud. This ensures that even if interrupted, the data is incomprehensible to manipulators. This is particularly significant for apps handling messages, video consultations, or personal health records.

Secure your cloud architecture.

Most modern-day healthcare apps utilize cloud storage in their processing, which is acceptable as long as the method is secure. Choose HIPAA-compliant service providers that offer encrypted storage and support data localization, if required by regional laws. Set up your organization with access logging, firewalls, and multi-region backups to avoid both internal and external breaches.

Implement strong access control mechanisms

Don’t allow users access to more than what’s required.

  • RBAC (Role-Based Access Control) allows you to assign permissions based on specific roles. A doctor should view data differently from how a receptionist or patient views it.
  • Include two-factor authentication (2FA), particularly for sensitive roles.
  • Use automatic session timeouts to defend inactive accounts on shared or unattended devices.

Significance:

Reliability is everything in healthcare, and it begins with how seriously you take security. Regulators won’t overlook negligence, and users certainly won’t forgive a breach. Prioritising security from the beginning not only helps you stay compliant but also builds a long-term relationship with both users and partners.

5. Design for Accessibility & Inclusive UX

A healthcare app is only effective when people who need it can handle it, irrespective of age, ability, or digital knowledge. That’s why accessibility and inclusivity should be the main focus of your design process, and not considered as an afterthought.

Keep it simple and compliant

Simplicity is no longer just an architectural trend in healthcare, but a necessity. Your app must have an intuitive, clear, and clutter-free interface, as every additional tap or confusing icon increases the risk of abandonment, especially for users who aren’t tech savvy. Prioritize following WCAG 2.1 (Web Content Accessibility Guidelines) to ensure your app is manageable to people with disabilities, including those with auditory, visual, cognitive, or motor impairments.

Design for a wide range of users

Everyone, from elderly patients managing multiple conditions to young caregivers navigating complex systems on behalf of others, can access healthcare apps. Furthermore, doctors are working in high-pressure environments, and people with chronic illnesses may need your app’s assistance regularly. Your UX should account for:

  • Large, readable fonts
  • High contrast modes
  • Screen reader compatibility
  • Tap targets sized for users with limited handiness

When you are considering how to design and develop a healthcare app, designing for inclusivity doesn’t limit your app, but expands your reach and improves usability for everyone.

Significance:

Designing with convenience and inclusion in mind isn’t just good practice, but ethical, user-focused, and highly expected. Your healthcare app must be capable of serving people of all backgrounds and abilities with equal care and consideration.

6. Interoperability with Existing Health Systems

A healthcare app is non-functional in isolation, as it’s part of a much larger ecosystem that involves hospitals, clinics, labs, insurers, and even consumer health devices. If your app fails to match these systems, its value is significantly reduced. That’s why interoperability is no longer a fancy but a strategic need to develop a healthcare mobile app.

Build APIs for seamless integration

You need to build a healthcare app API (Application Programming Interface) that can enable secure data flow between your platform and external systems, ensuring your product aligns with real-world systems. This involves:

  • Pulling or updating patient records via Electronic Health Records (EHRs)
  • Wearables and health trackers that sync vital data such as step counts, heart rate, or glucose levels
  • Appointment booking, data, billing, or diagnostics via Hospital Information Systems (HIS)

Your APIs should be flexible, well-documented, and designed with version transparency in mind, as the healthcare industry is dynamic and demands flexible connections.

Adopt industry data standards such as FHIR and HL7

The basis of interoperability is standard, and frameworks such as FHIR (Fast Healthcare Interoperability Resources) and HL7 (Health Level Seven) are used to assemble and consistently share health data, allowing your app’s integration with hospital workflows or other tools without demanding tailored designs every time.

FHIR, to be precise, is designed with modern app development in mind; it’s a relaxing, lightweight, and widely supported framework by most contemporary health platforms.

Significance:

Interoperability enhances your app’s performance and utility, enabling clinicians and patients to access the broader picture of care. It also presents opportunities for collaboration with investors, hospitals, device manufacturers, and insurers. When your app functions well with others, it’s no longer considered just a soiled tool but becomes a trusted part of the healthcare ecosystem.

7. Start with an MVP, then Iterate

While considering how to create a health app, it can be tempting to rush and introduce every possible component. But trying to include too much too soon often results in confusion, delays, and a bloated product that is no longer required. The better approach would be to start lean, build a healthcare app smart, and evolve fast.

Define your minimum viable product (MVP)

Your MVP should prioritize the single most valuable function your app is ready to deliver. For Instance:

  • A telehealth app can be limited to appointment scheduling and video consultation
  • A fitness tracker might only include basic vitals logging and daily notifications
  • A hospital-facing app may just optimise appointment scheduling or internal messaging

This targeted approach helps you move faster, experiment sooner, and stay aligned with your most focused use case.

Launch to learn, not to impress

While thinking about how to create a health app, you must understand that your first launch is not your final product and think of it as a test bed to validate assumptions, receive feedback, and analyze user behavior. Recognize friction points and drop-offs by considering engagement metrics, heatmaps, and user interviews.

Adopt agile and iterate in sprints

Employ an agile pattern to develop a healthcare mobile app, launch updates in short, practicable intervals. With this, you can:

  • Understand bugs and usability issues faster
  • Include perfections depending on real-world feedback
  • Evolve with changing user needs, tech transformations, or compliance updates

Significance:

While considering how to build a medical app, launching with small but valuable steps helps develop credibility, lowers risk, and keeps your team focused. Data-driven iteration ensures that you’re not just building components but prioritizing value. In a space like healthcare, where precision and performance are key, this approach leads to improved adoption and enduring success.

8. Invest in Rigorous Testing (Not only Performance)

A small bug in the healthcare system isn’t a trivial inconvenience, but it may lead to disrupting care, misleading a user, or even compromising patient safety. That’s why a comprehensive testing for your product is not just a development step, but a quality assurance and trust-building practice.

Go beyond functional testing

The app’s functionality is just the fundamental step. You should also test for:

  • Usability – to check if it’s intuitive for patients and clinicians alike.
  • Performance – to pay attention to the load time and ensure smooth response under standard and heavy usage.
  • Load testing – to ensure that it can manage peak-time traffic without slowing down or crashing.
  • Security testing – to comprehend whether the APIs, data entry points, and user accounts are accurately protected.

All the segments significantly impact the app’s overall consistency and safety in real-world usage.

Test across environments

Healthcare apps are used in a wide range of settings that involve smartphones, desktop systems, tablets, and even older hospital systems. Test across:

  • Various devices with different screen sizes
  • Assorted operating systems with various OS versions
  • Variable connectivity speeds and offline scenarios

This guarantees a stable user experience and performance for everyone, everywhere.

Significance:

To create a medical app, testing helps in confidence development. Whether its patients relying on precise data or clinicians navigating the app to deal with critical situations, reliability is key. All-inclusive testing eliminates risks, enhances user satisfaction, and ensures your app functions under pressure, exactly where it matters most.

9. Plan for Post-launch Support & Upgrade

Launching your healthcare app is not the finishing line, but the beginning of your journey. The actual usability is determined when the users begin to interact with it in real-world situations. That’s why a strong post-launch approach is crucial for understanding how to create a medical app, maintaining app quality, ensuring compliance, and keeping users engaged.

Install real-time tracking & analytics

As soon as it is live, you’ll need comprehensive visibility into how the app is functioning. You can do that by:

  • Using tools for error tracking, crash reporting, and performance monitoring can help recognise issues early.
  • Leveraging usage analytics to comprehend how users navigate the app, where they leave, and which components matter most.

This helps you focus on fixes and improvements based on real data, rather than predictions.

Stay alert to evolving regulations

Healthcare compliance is dynamic, and new data privacy laws, platform-specific regulations, and updated clinical guidelines can emerge without prior notice.  Include someone in your workforce to monitor regulatory developments in your target regions and update your product (and documentation) accordingly.

Significance:

In the post-launch scenario, even the most user-friendly app can encounter bugs, confusion, or external changes. By planning for responsiveness and providing enduring support, you demonstrate to your partners and users that you’re here to lead. That level of commitment builds credibility and ensures your app continues to deliver value well beyond its initial release.

10. Develop Cross-functional Teams with Healthcare Understanding

Healthcare app development is no longer just a technical project, but a multidisciplinary challenge that intersects with regulation, ethics, medicine, design, and user behavior. To achieve perfection, you need a cross-functional workforce that understands not only how to develop a healthcare app software but also how healthcare functions.

Include domain experts in the core team

From the early development stage, involving doctors, clinical advisors, and medical compliance consultants, helps ensure the process of how to build a medical app is medically precise, contextually appropriate, and aligned with real-world workflows. They can assist in making decisions on everything from risk scenarios and patient communication to clinical terminology and symptom logic.

Foster teamwork across roles

Don’t isolate your departments, as your developers, QA engineers, designers, product managers, and legal advisors need to work in parallel, not in sequence. For instance, your designer must be aware of HIPAA limitations before creating a mockup of a dashboard, and your QA team should understand what “normal” looks like for clinical data.

A cross-functional partnership ensures that the app not only performs well but is also usable, compliant, and medically comprehensive.

Significance:

A technically flawless app can struggle to gain traction in the healthcare industry if it lacks components that align with the realities of healthcare. Cross-functional, healthcare-aware teams build a healthcare app smarter, safer, and more user-aligned apps, which sets successful digital health products apart in an increasingly competitive market.

Mistakes to Avoid While Building a Healthcare App

Even the best intentions can go wrong when you are deciding on how to create a medical app. However, from user distrust to regulatory penalties, the consequences are heavy. There are five typical mistakes your team must consciously avoid while considering how to design and develop a healthcare app:

1. Ignoring Compliance Until It’s Too Late

Many teams overlook GDPR, HIPAA, and MDR regulations until the final stage, assuming they can be included later. But retrofitting compliance is often time-consuming, costly, and prone to mistakes, resulting in product delays, rework, or, in worst-case scenarios, legal troubles.

Solution: Include compliance experts on your team from the ideation phase and incorporate data protection into your architecture from the outset.

2. Underestimating Healthcare Workflow Complexities

Healthcare is not as seamless as other industries and often involves multiple systems, approvals, and personnel, even for basic tasks. Skipping investors’ input results in apps that may look appealing but fail to integrate into the care processes.

Solution: Work closely with administrators, clinicians, and support staff to plan real workflows, not idealized ones.

3. Designing for Self, not the User

What a product manager can easily understand may seem confusing to an overworked nurse or a first-time patient. Making assumptions about how individuals will navigate the app may result in low adoption and poor engagement.

Solution: Run usability tests and co-create with real users now and then to create a medical app.

4. Lack of Transparency Around Data Usage

Users must stay informed about how their health data is being gathered, stored, and used. Failing to explain these things clearly can lead to distrust and drop-offs.

Solution: Use simple and accessible language for privacy settings, consent screens, and opt-ins.

5. Building too many Features too Early

Trying to make everything perfect in the initial version can overwhelm the end users and increase your healthcare app development cost.

Solution: Focus on solving one problem at a time, collect feedback, and then address the next required task.

Conclusion

Creating an effective healthcare application requires more than mere technical skills, it requires a strategic, compliance-oriented methodology that emphasizes patient safety, adherence to regulations, and smooth user experiences. From AI-enhanced diagnostics to data security that complies with HIPAA, every facet of healthcare app development services must be carefully orchestrated to guarantee reliability, scalability, and sustained usage.

At Dev Story, we connect healthcare expertise with technological innovation to develop transformative digital solutions. Our team unites experienced healthcare professionals and proficient developers to design applications that meet essential industry demands while providing outstanding user experiences.

We use a methodical strategy that puts end users including patients and providers first in every design decision. Finally, when creating a healthcare app, keep these points in mind. You may put your competitors behind by following these suggestions.

We at Dev Story develop top-notch applications that enhance people’s lives.  We can assist you in turning your healthcare app idea into a reality.  Contact us at any time to begin building a trustworthy healthcare application.

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Written By
Aman bhatia
Co-Founder
If revenue transformation had a playbook, Aman Bhatia wrote it. With 9+ years of scaling IT enterprises, he’s engineered $50M+ in funding secured for clients, 10X growth delivered across portfolios in 5 years, Agile-powered sales strategies that outpace market shifts. A rare blend of dealmaker and strategist, Aman doesn’t just meet targets—he redesigns the pipeline.